Shipments and returns
Shipping Policy
The calculation of the delivery times will be based on business days, that is, Sunday-Thursday, with the exception of Fridays, holiday eves and holidays, Saturdays and holidays and holidays. Shipments leave the studio within a maximum of 7 working days. However, I will do my best to advance the delivery time and in many cases the waiting time for delivery is much shorter.
The calculation of the delivery times will be based on business days, that is, Sunday-Thursday, with the exception of Fridays, holiday eves and holidays, Saturdays and holidays and holidays. Shipments leave the studio within a maximum of 7 working days. However, I will do my best to advance the delivery time and in many cases the waiting time for delivery is much shorter.
The various products will be delivered as mentioned through a private courier company or through the postal authority. Products that will be delivered through the Postal Authority will be sent according to the delivery time customary in the Israel Post and subject to the nature and conditions of service accepted by the Postal Authority. It should be emphasized here that the delivery times of products that are not delivered via couriers cannot be controlled by Studio Sanika and are not under our control. If you chose to receive the shipment through the postal authority, immediately after sending you will receive a tracking number for the item to your email account, which you specified at the time of purchase, as soon as you receive it. Tracking number, item tracking is your sole responsibility.A transaction can be canceled within 3 business days of the order, to cancel the transaction you must contact us via email ( sunnykhaart@gmail.com ) or phone (0544945476). After canceling the transaction, you will be credited with the price you paid excluding shipping fees and the cost of the credit card company to the courier) you will not be charged shipping fees, credit card company interest or order handling fees.
Exchange and return policy
You can return the products you purchased within 14 (fourteen) days from the day you received them, to return the products you must contact us via e-mail ( sunnykhaart@gmail.com ) or phone ( 0544945476). You will have to return the product, at your own expense, to the studio, at Kibbutz Kfar Menachem , zip code 7987500. After returning the products, you will be credited with the price you paid for them, excluding shipping fees, and deducting the cost of interest from the credit card company. In case of a defective product, you may send the product to us together with the tax invoice you received and a letter describing the problem with the product. After we receive your request, we will send you the product again according to your original order, provided that it is in stock. In the event that the products you received were not in good condition when you received them, you will not be charged shipping fees, packaging, return fees, credit card company interest or handling fees. for handling the fault.
You can return the products you purchased within 14 (fourteen) days from the day you received them, to return the products you must contact us via e-mail ( sunnykhaart@gmail.com ) or phone ( 0544945476). You will have to return the product, at your own expense, to the studio, at Kibbutz Kfar Menachem , zip code 7987500. After returning the products, you will be credited with the price you paid for them, excluding shipping fees, and deducting the cost of interest from the credit card company. In case of a defective product, you may send the product to us together with the tax invoice you received and a letter describing the problem with the product. After we receive your request, we will send you the product again according to your original order, provided that it is in stock. In the event that the products you received were not in good condition when you received them, you will not be charged shipping fees, packaging, return fees, credit card company interest or handling fees. for handling the fault.